- What is your leadership/ management style?
- I'd like to develop into more of a Transformational Leader, but currently identify best as a Participative (also called Democratic) Leader.
- What are the most important values you demonstrate in your role as a nursing administrative supervisor?
If you come up against a difficult situation you've never experienced before and don't know the answer or what to do, always choose what's best for the patient, and you'll make the right decision every time.
The ability to always come from a place of "yes". By that I basically mean being open to considering all ideas. It doesn't mean you have to try to implement every idea presented to you, it just means not automatically shooting down an idea right away (coming from a place of "no") and always valuing the input of your team.
lack of compassion
Advancing my professional degrees, maintaining a self-care routine, and keeping up to date via professional journals and podcasts. I also enjoy attending leadership seminars- they are renewing and inspiring!
Two major challenges I currently face are boosting morale (though staffing is improving, patient ratios were so tough for so long that the feeling of being overwhelmed still lingers in the hearts and minds of staff), and working to identify with the needs and desires of different generational groups (current staff spans from Baby Boomers to Generation X to Millennials- and they all have differing needs, values, and desires to feel fulfilled in their work).
I remain calm and diplomatic in the face of conflict. I keep in mind that there is more than one side to any given situation, and try to actively listen and gather all the information I can in order to make the best decision and facilitate a positive outcome for all involved parties.
I have noticed positive change as evidenced by lower patient ratios reflected in daily staffing grids. Some of this is due to the addition of Agency and Passport Program nurses, and we do seek to get to these better ratios through non-contract employees in the future.
What advice do you give to nurses going into a leadership position for the first time?
Have confidence, but know your solution isn't always going to be the right answer. Listen earnestly to your team- they are full of great ideas because they are the ones doing the work- then use your judgment, experience, and discretion to come to the best solution/conclusion.
My short-term vision is retention and recruitment of staff members. If we can do that well, it will enable us to achieve the long-term vision of a high level culture that associates are so attracted to that they come to seek out being a part of our team (as opposed to needing to heavily recruit or require use of contract help). My vision of a high level culture is one full of respect, professional collaboration, highly engaged staff, and a lot of "we" language that indicates an openness to and value of everyone's input into how things are run- no matter their position or job description within the organization.
It's challenging, sometimes even scary, but people need and want good leaders. Do your best every day, treat your team well, and your patients will be treated well in return!